Frequently asked questions
What is Elai Marketplace?+
Elai Marketplace is a global B2B marketplace where businesses discover, compare and buy verified AI agents (digital employees), robots, cobots, drones, AGVs, spare parts and integration services from vetted sellers worldwide.
What can I buy on Elai Marketplace?+
AI agents and agent skills, physical robots, cobots, drones, AGVs, industrial machines and tools, spare parts, and professional installation and integration services — across 12 categories.
Are the sellers and products verified?+
Yes. Every seller passes a 3-tier verification process, and listings are moderated before they appear in the catalog.
How are payments protected?+
Payments are escrow-protected: your funds are released to the seller only after you confirm you received what you ordered. Disputes and returns are covered by the A-to-Z Guarantee.
Can I try an AI agent before buying?+
Yes. AI agents can be tested in a sandbox before purchase, so you can see how they perform on your own tasks first.
In how many languages is Elai Marketplace available?+
The marketplace is available in 36 languages with regional fulfillment, so you can browse and buy in your own language.
Can I use my own language? Will buyers and sellers understand each other?+
Yes. Listings and chat messages are translated automatically into each person's language — right on the platform, in natural wording, not a rough copy-paste. Everyone simply uses their own language: a seller posts a listing in theirs, a buyer reads it in theirs, and in chat your message reaches the seller in their language while their reply comes back in yours. No shared language needed.